How does it work?

Choose the airport where you will pick up your order.

Discover all our products and exclusive offers

Reserve the items you want and choose the day and time of your flight

Collect them and pay at the store you selected as "Pick up Point", without waiting queues!

...or receive you order FOR FREE at home with our Home Delivery service

Remember that…

You can place an order between 30 days and 24 hours before your flight departs. We will have it ready at least 2 hours before the departure.

If you change your mind, you can cancel your order at any time, but not modify it. If you want to modify the order you will have to cancel it and place a new one. If you have any questions, please contact Customer Service (atencion.clientes@dufry.com).

On the website www.shopdutyfree.com you can consult all the airports where the Reserve&Collect service is available. Customs restrictions will depend on the airport where you want to make the purchase.

Receive FOR FREE your purchases at home

With our Home Delivery service you can receive at home the purchases you make both in the shop and through Reserve&Collect. What’s more, if you’re a RED member, shipping is FREE!

 

Download the app

and enjoy all the exclusive benefits and experiences we´ve got in store for you.

Download the app

and enjoy all the exclusive benefits and experiences we´ve got in store for you.

Use the Wallet

to have your QR for RED by Dufry to hand al all times.

Use the Wallet

to have your QR for RED by Dufry to hand al all times.