1. On-line technologies and cookies

As a visitor, subscriber or user of the Dufry websites and apps, or of the WiFi networks of location services in Stores, you are giving your consent to the use of cookies and other on-line technologies, as indicated in this section and in accordance with this Privacy Policy. Dufry and its marketing services providers may use cookies, invisible pixels and web markers to obtain information on you while you visit the Dufry websites and app, as well as our Stores.

  • Cookies

A “cookie” is a small text file that identifies your mobile device and/or your system in our server.  Except where otherwise indicated, we will not transfer personally identifiable data to third parties.

To use cookies on the Dufry websites and apps, we ask for your express consent to accept the cookies on the Dufry websites and apps by clicking on “Yes, I accept” on the homepage of the Dufry websites and apps so that they can be downloaded to the hard drive of your mobile device and/or system.

We use “persistent” cookies. “Persistent” cookies normally have a long working life because they are “collected” and “updated” whenever a user visits an app and/or a site on which the same or a similar cookie is used.

Once consent has been given to use the cookies, the file is added and the cookie helps analyse web traffic and provide us with information on when you visit a specific website. Cookies allow for apps to respond in a more personalised manner. The web app might adapt its operations to your needs by compiling what you like and what you do not like and remembering information on your preferences. We use traffic recording cookies to identify the apps and/or sites you are using. This helps us analyse data on web traffic and improve our Dufry websites and apps in order to adapt them to customer needs. We only use this information for statistical analysis purposes and the data is then deleted from the system.

The information obtained via cookies is for internal use and for use by third parties that we have contracted to provide you with advertising relating to your preferences.  Click here for a full list of the cookies we use.

In general, cookies help us offer improved Dufry websites and apps, which enables us to monitor which sites you believe useful and which you believe are not. A cookie does not provide us with access to other data on your mobile device, your system, or to other information on you apart from the data you decide to share with us. You can choose to accept or reject cookies. Most internet browsers automatically accept cookies, but you can change the settings of your browser to reject cookies, if you prefer. Cookies, including those already installed, can be deleted from your hard drive.

If you wish, you can change your browser settings, select the cookie storage or access options and enable, disable or delete them. These options must be applied by following the instructions in your browser (normally located in the “Help”, “Tools” or “Edit” settings). However, remember that when you disable the use of cookies you might not be able to access some of the areas of the app, or suspend communications containing personalised information, or prevent the correct operating of or access to Dufry websites and apps. For more information on how to change the cookie parameter in your browser, visit www.allaboutcookies.org.

  • Google Analytics

Google Analytics is used to help us understand how to make the best possible use of our contents and find out how they can be improved. These cookies enable us to track your visit to our Dufry websites and apps, collect personal data at source, learn about which apps and/or websites you visit, and the time you spend on the website. Google then stores this data to create reports.

The information generated by Google cookies on your use of Dufry websites and apps, including the IP address, can be transferred and stored by Google in servers located in the United States. Google may use this information to assess your use of the website, compile activity reports on the app for us and offer other services related to website activity and internet use. Google may transfer this information to third parties where required by law or where said third parties process the information on behalf of Google. Google shall not associate your IP address to any other data held by Google. The Google website includes further information on Google Analytics, and a copy of the Google privacy policy pages.

  • Interest-based advertising tools, including the “similar audiences” function of Google Inc., monitoring of conversations and ad server systems to distribute advertising materials and analyse campaigns

We also work with strategic marketing providers and partners that help us offer personalised ads and contents that we believe might be of interest to you. These providers and other partners include advertisers, advertising agencies, advertising networks, audience segment providers, data exchange and analysis providers, and other similar providers.

We may also contract one of these providers to offer our advertising to consumers with on-line behaviour that involves sites not attributable to the Dufry websites and apps indicates that they would be interested in Dufry products and services. In these cases, we organise special agreements with certain advertisers that we believe might be of interest to visitors of our website and to our subscribers. We allow these advertisers to offer messages under a joint brand name (Dufry and the advertiser) directly to consumers who have visited or who have subscribed to the Dufry websites and apps.

The Dufry websites and apps use what are called Ad server systems for the advertising and distribution of ads to table-top PCs and mobile devices (i.e. tablets, PCs and smartphones). These systems control the distribution of ads through cookies. Cookies are used to manage advertising agreements and to find out which users click on the ads of the advertiser, and visit the website of the advertisers on their PC or mobile device. The Ad server systems and cookies enable providers to examine the success of their advertising. They enable send advertising to website visitors that is aimed at activating personalised ads related to the interests of visitors to the providers’ website. However, personal data such as the name or address is not saved. The use of cookies by the ad server systems can be disabled by cancelling the cookies option by clicking on the following link.

You can use the following link to disable the cookies of the ad server system:

Adform: http://site.adform.com/privacy-policy/en/

  • Connection to social networks and plug-ins

In some websites of our on-line catalogue we use plug-ins for the social network www.facebook.com (“Plug-in”), operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, EUA (“Facebook”).

The websites of our on-line catalogue on the Dufry websites and apps may contain a plug-in and will be marked with a clearly visible Facebook logo (i.e. a white “f” on a blue icon) or the addition of “Facebook Plug-in”).

If you access a website such as this, which contains a plug-in of the type indicated, your browser will establish a direct connection with the Facebook servers and will transfer the plug-in contents directly to your browser.

If you are registered with Facebook and are logged onto your Facebook user account, it will receive the information that you access on the corresponding website via integration of the plug-in. If you actively use the plug-in by clicking on the “Like” or “Share” button, or add a comment on the website in question, the corresponding information will be transferred directly from your browser to Facebook and used on the Dufry website and apps.

To prevent Facebook from collecting the aforementioned information on you when you access the website, follow the instructions given in the settings of the Facebook website and/or log out of the Facebook website before visiting the website in question in the Dufry websites and apps. You should also delete all the Facebook cookies present in your browser.

The purpose and scope of data collection and the subsequent use of data by Facebook, as well as your rights and options of settings regarding the protection of your Personal data or of your private space can be consulted in the Facebook Privacy policy.  We accept no responsibility for the contents of the Facebook websites or Privacy policy.


2. Cookie inventory

Category Name Domain/ Owner Expiry date Meaning
Analysis 1P_JAR .google.com 1 week Transfers data to Google. Used to collect statistics on the website and scan the conversion rates.
Analysis 1P_JAR .google.es 1 week Transfers data to Google. Used to collect statistics on the website and scan the conversion rates.
functional AID, ANID, NID, CONSENT .google.com; .google.es 1 year, NID: 6 months These cookies are used by Google to store user preferences and information while sites are being viewed that contain Google maps.
functional GOOGLE_ABUSE_EXEMPTION .google.com Used by the Google Maps service.
Analysis IDE .doubleclick.net 1 year and 6 months Cookie used by Doubleclick.net  for the focusing, optimisation, representation of reports and attribution of on-line advertising.
Analysis _fbp .redbydufry.info 3 months Used by Facebook to provide a series of advertising products, such as real-time bids by third-party advertisers.
Analysis _ga .redbydufry.info 2 years Google Analytics cookie that enables the unique view control function.
Analysis _gaexp .redbydufry.info 90 days Used to determine the inclusion of a user in an experiment and the expiry date of the experiments in which he or she takes part.
Analysis _gat_UA-xxxxxxxxx-x .redbydufry.info 1 day Cookie used by Google Analytics to collect anonymous traffic data. They contain a unique visitor ID, time and information on the visit, including references. The real data of the visit is recorded in the Google server.
Analysis _gcl_au .redbydufry.info 3 months Google AdSense. Used to measure the effectiveness of advertising campaigns.
Analysis _gid .redbydufry.info 1 day Registers a unique identifier that is used to generate statistical data on how the visitor uses the website.
functional pll_language redbydufry.info 1 year Custom cookie. Identifies and stores the user’s browsing language on the page to display the site in Spain or English.
Functional: authentication c_user .facebook.com 20 days Used together to authenticate the identity on Facebook.
Functional: authentication xs .facebook.com 90 days Used together with the c_user cookie to authenticate your identity on Facebook.
Functional: authentication datr .facebook.com 2 years Facebook cookie that identifies browsers for site security and integrity purposes, including the recovery of accounts and the identification of accounts that might be at risk.
Functional: authentication dpr, .facebook.com Persistent, undefined Session cookie. Applied when our Facebook page is accessed. Allows for interaction with the social network from our site.
Analysis fr .facebook.com 3 months Advertising cookie. Used by Facebook to provide a series of advertising products, such as real-time bids by third-party advertisers.
Functional: authentication presence, s .facebook.com 20 days Site identifier and technical cookies to share contents using Facebook
Functional: authentication sb .facebook.com 2 years Facebook cookie that identifies the browser for session start authentication purposes.
Functional: authentication spin, wd .facebook.com 30 days These cookies are established when explicit consent is given and the user is connected to Facebook.
functional wordpress_logged_in_; wordpress_test_cookie; wp-settings-2, wp-settings-time-2 redbydufry.info Session. wp-settings: 1 year rebydufry.info is a user of the WordPress blog support and hosting platform owned by the US company Automattic, Inc. To this end, use of these cookies by systems are not under the control or management of the website controller, and their function may change at any time and new cookies be included.
These cookies are of no benefit to the controller of this website. Automattic, Inc., also uses other cookies to help identify and track visitors to WorPress sites, learn of the use they make of the Automattic website, and their preferences to access it, as included in the “Cookies” section of its privacy policy-